We are looking for colleagues to improve customer satisfaction of our products!
overview
Currently, due to the increase in the number of companies using the Super Series System (Data Future Co., Ltd.) and the diversification of its products, it is necessary to strengthen its support system. We are looking for a customer support professional who can utilize his position to communicate directly with users and increase the speed of product improvement.
Required skills
Experience in any of the following
・EC order management work or warehouse EC shipping/inventory management work
・Customer support for SaaS products
welcome skills
・Experience in proposing product improvements while communicating with other sections.
・People who can sympathize with the future that Data Future is aiming for
・Those who want to take on the challenge of changing the structure of legacy industries
・Those who can set their own goals based on management policy and can flexibly move forward until they are achieved.
・People who can empathize with the idea of not creating a labor-intensive customer support organization and who can lead the way.
Application summary
Work location
Tokyo Head Office
Ginza Wall Building UCF5F, 6-13-16 Ginza, Chuo-ku, Tokyo
Employment status
full-time employee
Service system
Flextime system *No core time (however, participation in MTG required for work is required)
■Complete 2-day weekend system (Saturday and Sunday)
■Holidays
■New Year holidays
■Paid vacation (granted on the day of joining)
■Congratulatory and condolence leave
■Childcare/maternity leave
trial period
Yes (3 months)
Welfare
- Fully equipped with social insurance (employment, health insurance, workers' compensation, welfare pension)
●Remote work allowance (15,000 yen per month)
●Transportation expenses provided
●Overtime pay (exceeding fixed overtime pay)
●Commuting in plain clothes OK
●Book purchase support
Company information
Company name
Data Future Co., Ltd.
Date of establishment
December 2017
Head office location
2-1007 Sanno, Ota -ku, Tokyo